Online Consultation Tool – eConsult
Our online consultation tool, eConsult lets you beat the phone ques and quickly get the help you need at a time that suits you.
eConsult is a form-based online consultation & triage platform the collects your medical or administrative request and sends it through to your GP practice to triage and decide on the right care for you and everyone else.
eConsult is used in over 3200 UK GP practices – that’s around 29 million patients!
All on-line requests are viewed by our team within one working day from submission and you’ll be contacted by one of our team to follow up with a plan of action. This might include booking you in to see a doctor in person or by phone/video call or a direct referral to one of our specialist healthcare services in practice.
Available weekdays from 7:00am to 6:30pm
What eConsult does
- Submit medical or administrative requests without needing to call or visit the practice.
- Send details of your medical problem including photos (if required) to support clinical assessments.
- Get access to the most suitable healthcare professional in the quickest time
- Access self-help information and guidance for managing symptoms or conditions.
- Request a sick (fit) note
Get Started
Non-urgent advice: Find out more
NHS App
If you’re a patient at our practice you can use the NHS App, a simple and secure way to access a range of NHS services on your smartphone, tablet or via the web. You can use the NHS App to get health advice, order repeat prescriptions, manage your hospital referrals, view your GP health record and more. For more information go to www.nhs.uk/nhsapp.
What the NHS App does
- order repeat prescriptions – see your available medicines, request a new repeat prescription and choose a pharmacy for your prescriptions to be sent to.
- book some types of appointment – book some types of appointments such as blood tests, cancel appointments, and see details of your upcoming and past appointments.
- view parts of your GP record – including information about medication, allergies, vaccinations, previous illnesses and test results.
- check your symptoms – search trusted NHS information and advice on hundreds of conditions and treatments, and get instant advice or medical help near you.
- register your organ donation decision – choose to donate some or all of your organs and check your registered decision.
- get advice about coronavirus – get information about coronavirus and find out what to do if you think you have it.
- find out how the NHS uses your data – choose if data from your health records is shared for research and planning.
If you don’t have a smartphone or tablet with the mobile App you can access the NHS App directly using a web browser below (no installation required).
Get the app
Non-urgent advice: Having Problems?
You can still contact the practice by phone or in person, this is just another option, which other patients have found is more convenient and saves them time. More information including “how to” leaflets and videos of patients and why they are using GP online services are available at www.nhs.uk/gponlineservices